how to solve conflicts

Ep41 Five options for resolving a delicate conflict with your close friend (Part 1)

Ep41 Five options for resolving a delicate conflict with your close friend (Part 1)

Caroline has had a close friend with whom she had a misunderstanding that involved their husbands and children. The ladies have been in contact but the friend seems to remind pretty cold. Caroline is wondering what would be the best move in this delicate situation